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Privacy Policy

How we collect, use, and protect your personal information

At KreditSeva, we are committed to protecting your privacy and maintaining the security of your personal and financial information. By using our website or submitting your information, you consent to the practices described in this Privacy Policy.

1 Who We Are

KreditSeva is a financial assistance and loan distribution platform that helps individuals and businesses connect with Banks, NBFCs, Fintech Lenders, and other regulated financial institutions for various credit products. Our services include:

KreditSeva acts as a facilitator and does not guarantee loan approval, interest rates, credit limits, or loan disbursement.

2 Information We Collect

To evaluate your eligibility and provide relevant assistance, we may collect:

Personal Information

  • Full Name & Mobile Number
  • Email & Residential Address
  • Date of Birth
  • PAN & Aadhaar Number
  • Employment & Business Details
  • Income Information

Financial Information

  • Existing Loan Details
  • Credit Card Information
  • Outstanding Debt Obligations
  • Bank Account & Salary Info
  • Credit Score & Credit Report
  • Financial Statements

Technical Information

  • IP Address
  • Browser & Device Info
  • Location Data
  • Cookies
  • Website Usage Data

3 How We Use Your Information

The information collected may be used for:

4 Credit Score & Bureau Consent

By submitting any inquiry, application, or callback request through KreditSeva, you expressly authorize KreditSeva and its lending partners to access and retrieve your Credit Information Report, Credit Score, repayment history, and conduct risk assessment checks.

Authorized Credit Bureaus

Credit inquiries may be recorded by the respective credit bureau and may appear in your credit history. This consent remains valid until withdrawn by you or until completion of the application process.

5 Sharing Information with Lending Partners

To facilitate loan processing and financial assistance, you authorize KreditSeva to share your information with:

Such sharing shall be limited to legitimate business purposes related to evaluating, processing, servicing, or managing your financial product application.

6 Data Storage & Security

We implement industry-standard administrative, technical, and organizational safeguards including:

While we take commercially reasonable measures to protect your information, no online platform can guarantee absolute security.

7 Data Retention

We retain personal and financial information only for as long as necessary to process applications, meet regulatory requirements, prevent fraud, resolve disputes, and fulfill contractual obligations. Information may continue to be retained after completion, rejection, or closure of an application where required by law.

8 Marketing & Communication Consent

By submitting your information, you consent to receive communications from KreditSeva and its authorized partners through Phone Calls, SMS, WhatsApp, RCS Messages, Email, and Push Notifications. These may include loan offers, debt consolidation programs, application status updates, service notifications, and promotional campaigns.

You may opt out of promotional communications at any time by contacting us.

9 Cookies Policy

KreditSeva uses cookies and similar technologies to improve website performance, enhance user experience, understand visitor behavior, and measure marketing effectiveness. Users can disable cookies through browser settings; however, some website functionality may be affected.

10 Your Rights

Subject to applicable laws, you may request:

Requests may be submitted through our support channels.

11 Compliance with Indian Laws

KreditSeva endeavors to comply with applicable Indian laws and regulatory requirements, including:

12 Third-Party Websites

Our website may contain links to third-party lender websites and partner platforms. KreditSeva is not responsible for the privacy practices or content of such third-party websites. Users are encouraged to review the privacy policies of external websites before sharing information.

13 Updates to this Privacy Policy

KreditSeva reserves the right to modify this Privacy Policy at any time. Any updates will be published on this page along with the revised effective date. Continued use of the website after such changes shall constitute acceptance of the revised Privacy Policy.

14 Contact Us

For questions, concerns, data requests, or privacy-related matters, please contact:

KreditSeva
Email: support@kreditseva.com
Grievance Officer: support@kreditseva.com
Website: www.kreditseva.com
Response Time: Within 30 days of receipt of the request.